Microsoft Edge’s SmartScreen is flagging ProtonMail’s web site as malicious

Lately, ProtonMail skilled an outage unfold throughout three days that prevented customers from accessing their inbox. Now, some customers have an analogous difficulty, as Microsoft Edge’s SmartScreen is obstructing them from viewing their mails.

In case you did not know, Proton rebranded its companies underneath a unified branding referred to as Proton.me a few months in the past. Whereas your electronic mail tackle stays the identical (e.g. [email protected]), the web site itself has moved to Proton.Me. For those who attempt to go to Protonmail.com, it should redirect you to Proton.me.

Microsoft Edge’s SmartScreen is flagging ProtonMail’s web site as malicious

Attempt to go to https://proton.me/ in Edge, it should load the web page usually. This is applicable to a lot of the hyperlinks on the location, together with the login portal, account.proton.me. You possibly can register to your account too, however that is the place the problem happens. For those who attempt to entry https://mail.proton.me/, you can be greeted by a crimson display screen with a warning that reads,

“This website has been reported as unsafe Hosted by mail.proton.me. Microsoft recommends you do not proceed to this website. It has been reported to Microsoft for holding phishing threats which can attempt to steal private or monetary info.”

When a person sees a message like that, they may panic and assume that the web site has been hacked or contaminated with malware. That is how SmartScreen is designed to work.

The web site for the corporate’s cloud storage service, Proton Drive, can also be impacted by the problem. However, Proton Calendar and ProtonVPN’s web sites appear to be unaffected. Proton Standing’ web site solely reveals some points associated to the corporate’s VPN companies, i.e., the e-mail service is absolutely operational.

See also  Thunderbird 102.2.0 is a safety and bug repair replace

So, the query is has Proton been hacked?

No. Proton says {that a} bug in Microsoft Edge’s SmartScreen is flagging the URLs incorrectly, and that it has contacted the Redmond firm to repair the problem. Proton additionally took a cheeky swipe at Microsoft Edge by recommending customers to make use of a unique/higher browser, as a workaround.

Microsoft Edge'is blocking ProtonMail's website

Talking of different browsers, I had no bother accessing ProtonMail in Firefox, Safari, Vivaldi, Waterfox, and Chrome. All of them load the identical servers, so this downside is remoted to Edge, and never restricted to the OS, i.e. once I tried to entry it, Edge blocked the websites in each Home windows and macOS.

I do not assume it’s a good suggestion to disable SmartScreen, since you by no means know when an internet site might actually be harmful. If you actually need to entry your inbox in Edge with out turning the safety characteristic off, go to Proton’s website, after which click on on the ! Harmful icon within the tackle bar. Choose the button that claims “Present unsafe content material”, and it ought to load your inbox. The difficulty is, you’ll have to do that each time you entry the location.

Warning: I would not advise following the above methodology each time you run into blocked websites, for safety causes.

On a sidenote, the Proton Drive app for Android is now out there on the Google Play Retailer for beta testing. The iOS app’s beta program The Per the roadmap which we wrote about, Proton Drive for Home windows and iOS

See also  Thunderbird 102.1.0 fixes 4 safety points within the e-mail consumer

Do you utilize ProtonMail in Microsoft Edge?

Commercial